These Terms & Conditions govern your use of the pisoph platform and all services offered through pisoph.app. Please read them carefully before registering or placing any bets. By creating a pisoph account, you agree to be bound by these terms in full.
By accessing, registering on, or using any part of the pisoph platform available at pisoph.app (hereinafter "pisoph," "the Platform," "we," "us," or "our"), you ("the User," "you," or "Player") acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using pisoph and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms constitute the entire agreement between you and pisoph with respect to your use of the Platform and supersede all prior agreements, representations, and understandings of any kind between you and pisoph relating to the subject matter herein.
You must be at least 21 years of age to register and use pisoph. This requirement is consistent with Philippine law governing casino-style online gambling and applicable PAGCOR regulations. pisoph strictly prohibits access by minors. By registering, you represent and warrant that you are 21 years of age or older.
pisoph is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of pisoph complies with the laws applicable in your jurisdiction. pisoph makes no representation that the Platform is appropriate or available for use in locations outside the Philippines.
You represent that you have full legal capacity to enter into a binding agreement and are not subject to any legal disability that would prevent you from using the Platform or entering into these Terms.
Each individual may hold only one (1) pisoph account. The creation of multiple accounts by the same individual is strictly prohibited and may result in the immediate suspension of all associated accounts and forfeiture of any balances therein.
When registering for a pisoph account, you must provide accurate, current, and complete information as prompted by the registration form. You agree to update your information promptly if it changes. pisoph reserves the right to suspend or terminate accounts where inaccurate or misleading information has been provided.
pisoph is required to verify the identity of all players as part of its KYC obligations. You may be required to submit one or more of the following documents:
Failure to complete KYC verification within the timeframe requested by pisoph may result in the suspension of your account and restriction of withdrawal privileges until verification is complete.
You are solely responsible for maintaining the confidentiality of your pisoph Login credentials. You must not share your username or password with any third party. pisoph will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify pisoph immediately if you suspect any unauthorized use of your account.
pisoph accepts deposits and processes withdrawals via the following payment methods available to Philippine residents: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are denominated in Philippine Peso (PHP / ₱). pisoph does not accept cryptocurrency or foreign currency deposits.
Deposits via GCash and PayMaya are typically credited to your pisoph account instantly. Bank transfer deposits may take one (1) to three (3) business days to reflect, depending on the originating bank. pisoph is not responsible for delays caused by third-party payment processors or banking institutions.
Withdrawal requests are subject to identity verification and compliance review. pisoph aims to process approved withdrawal requests within the following timeframes:
pisoph reserves the right to request additional documentation before processing any withdrawal. Withdrawals may only be made to payment methods registered in the same name as the pisoph account holder.
Minimum and maximum deposit and withdrawal limits apply and are displayed within your pisoph account wallet section. These limits may be adjusted from time to time at pisoph's discretion.
An account that has had no login activity for a period of twelve (12) consecutive months may be classified as dormant. pisoph reserves the right to apply an administrative fee to dormant accounts in accordance with its dormancy policy, details of which will be communicated to the registered email address on file prior to any deduction.
All bonuses, free spins, cashback offers, and promotional credits offered by pisoph are subject to specific terms and conditions that will be communicated at the time the promotion is offered. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Bonus funds are subject to wagering requirements before they may be withdrawn as cash. The applicable wagering multiplier will be stated clearly in each promotion's terms. pisoph does not permit the withdrawal of bonus funds that have not met the stated wagering requirements.
pisoph reserves the right to void bonuses and any winnings derived therefrom if it determines, in its sole discretion, that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using automated betting strategies to meet wagering requirements with minimal risk, or colluding with other players to exploit promotional offers.
Bonus funds and free spins that are not used within the validity period stated in the applicable promotion terms will expire automatically and be removed from your account without notice.
All games available on pisoph — including but not limited to live casino games, slots, bingo, Limbo, W Live, and sports betting — are governed by individual game rules displayed within each game interface. By participating in any game, you agree to be bound by those rules.
pisoph uses certified random number generators (RNGs) for all applicable games. Live casino games are operated by licensed third-party studio providers. pisoph does not manipulate game outcomes. In the event of a technical malfunction during gameplay, pisoph reserves the right to void the affected round and return the wagered amount to the player's account.
Bets placed and accepted are final. pisoph will not reverse a bet once it has been confirmed, except in cases of manifest error or technical malfunction as determined by pisoph in its sole discretion.
The following conduct is strictly prohibited on pisoph and may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
All content on the pisoph Platform — including but not limited to the pisoph brand name, logo, website design, graphics, text, game interfaces, software, and all other materials — is the exclusive intellectual property of pisoph or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of pisoph.
To the fullest extent permitted by applicable law, pisoph, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to loss of winnings, loss of data, or loss of goodwill.
pisoph's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your pisoph account in the thirty (30) days immediately preceding the event giving rise to the claim.
pisoph does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.
pisoph collects, processes, and stores your personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and use of your personal information as described in the Privacy Policy.
pisoph implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of transmission over the internet is completely secure, and pisoph cannot guarantee the absolute security of your data.
For full details on how pisoph handles your personal information, please review our Privacy Policy.
pisoph is committed to promoting responsible gaming practices. The Platform provides the following tools to help players manage their gaming activity:
All players must be 21 years of age or older to use pisoph. If you believe you or someone you know may have a gambling problem, we encourage you to seek help. For more information on responsible gaming tools and resources available on pisoph, please visit our Responsible Gaming page.
pisoph reserves the right to suspend or terminate your account at any time, with or without notice, if it determines in its sole discretion that you have violated these Terms, engaged in fraudulent or unlawful activity, or if required to do so by applicable law or regulatory authority.
Upon termination for cause, pisoph reserves the right to withhold any balance in your account pending investigation. If the investigation confirms a violation, pisoph may forfeit the balance in accordance with applicable law.
You may close your pisoph account at any time by contacting the support team. Upon closure, any remaining balance (after deduction of applicable fees and pending bonus wagering requirements) will be returned to your registered payment method within a reasonable timeframe, subject to completion of any outstanding KYC requirements.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms or your use of the Platform, you agree to first attempt to resolve the matter informally by contacting pisoph's support team. If the dispute cannot be resolved informally within thirty (30) days, both parties agree to submit to the exclusive jurisdiction of the competent courts of the Philippines.
Nothing in this clause shall prevent pisoph from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
pisoph reserves the right to amend, update, or replace these Terms at any time. When material changes are made, pisoph will notify registered players via the email address on file and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision will always be indicated at the top of this document. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the pisoph support team:
Please note that the email address above is provided as plain text for reference. Our support team is also available via the live chat function accessible from any page on the Platform.
Your Rights at pisoph
These Terms exist to protect both you and pisoph. Here's a plain-English summary of the key protections in place for every Filipino player on the Platform.
Every game on pisoph uses certified RNG technology or licensed live dealer studios. The Terms explicitly prohibit pisoph from manipulating outcomes — your odds are always as advertised.
The Terms set clear withdrawal timelines — GCash cashouts within 5 to 60 minutes, bank transfers within 3 business days. No hidden fees, no surprise deductions from your ₱ balance.
Wagering requirements, expiry dates, and eligible games are always stated upfront for every pisoph promotion. No buried fine print designed to trap players — what you see is what applies.
Your personal information is collected only for account operation and KYC compliance. pisoph does not sell your data to third parties. Full details are in the Privacy Policy, linked from these Terms.
The Terms guarantee your right to set deposit limits, activate cooling-off periods, and self-exclude at any time. pisoph is contractually obligated to honour these requests within 24 hours.
If you have a complaint, the Terms provide a clear escalation path — starting with pisoph's live support team, available around the clock in English with a natural Filipino-English tone.
Ready to Play?
Now that you've reviewed the pisoph Terms & Conditions, you can play knowing exactly where you stand. One account, 500+ games, instant GCash cashouts — all in Philippine Peso.
// 21+ only · play responsibly · gambling involves financial risk